Privacy Policy for Aspire Dog Training
Last Updated: July 4, 2025
Aspire Dog Training ("we," "us," or "our") operates the website www.aspiredogtraining.co.uk. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, inquire about our services, or engage with us for dog training sessions.
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect various types of personal information from you, including:
Contact Information: Name, address, email address, phone number.
Dog Information: Your dog's name, breed, age, temperament, and any specific training needs or behavioural issues relevant to the services you request.
Service Information: Details about the 1-to-1 or group sessions you book, including dates, times, and locations (e.g., your home, a park, a field, or a hired hall).
Payment Information: Details necessary for processing payments for our services (e.g., bank transfer details, or information processed via a third-party payment gateway – we do not store full credit card details on our servers).
Communication Data: Records of your correspondence with us, including emails, phone calls, and messages.
Website Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site. This is typically collected via analytics tools.
We collect this information when you:
Fill out contact forms or inquiry forms on our website.
Communicate with us directly via email, phone, or social media.
Book a training session with us.
Provide information during initial consultations or training sessions.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To deliver the 1-to-1 and group dog training sessions you request, whether at your home, a neutral venue, or a hired hall. This includes scheduling, planning, and conducting the training.
To Communicate with You: To respond to your inquiries, send you booking confirmations, session reminders, updates about our services, and other relevant information.
To Process Payments: To manage billing and process payments for the services provided.
To Improve Our Services: To understand your needs better, gather feedback, and enhance the quality and relevance of our training programs and website.
For Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes, including UK GDPR.
For Internal Record Keeping: To maintain accurate records of our clients and services provided.
3. How We Share Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information in the following limited circumstances:
With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, website hosting, email service providers). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
4. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal information:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, if you believe your data protection rights have been infringed.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
7. Third-Party Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, our practices, or your dealings with this site, please contact us at:
Aspire Dog Training - email: info@aspiredogtraining.co.uk or phone: 07897 366799